Shipping policy
Shipping Policy
Last updated: 3/25/2026
We want to be transparent about how and when your order will be delivered.
1. Order Processing
Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.
2. Shipping Destinations
We currently ship within the United States.
3. Shipping Times
Estimated delivery times after dispatch are:
3-7 Working Days
These are estimates only. Actual delivery times may vary depending on your location, carrier delays, or other circumstances outside our control.
4. Shipping Costs
FREE shipping is included with all orders placed inside the USA.
5. Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. Please allow [24-72] hours for tracking information to update in the carrier's system.
6. Customs and Duties
All orders are fulfilled and shipped to US addresses.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please first check your tracking information. If the issue persists, contact us at info@leonaboston.com with your order number and we will investigate.
8. Incorrect Shipping Address
Please double-check your shipping address before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at info@leonaboston.com. We will do our best to correct it before the order is dispatched.
9. Contact
Leona Boston
Email: info@leonaboston.com